Terms of Service

Last updated: June 18, 2026

These terms govern your use of the BareMetalRT platform operated by Bare Metal AI, Inc. By using our service, you agree to these terms.

1. The Service

BareMetalRT provides GPU-accelerated LLM inference software. The service includes a web application at baremetalrt.ai and a desktop daemon that runs on your hardware. Inference is performed on your own GPU — we do not provide compute resources. The desktop software can be run fully offline or in air-gapped mode, in which case it operates with no connection to Bare Metal AI.

2. Your Account

You must provide accurate information when registering. You are responsible for maintaining the security of your account credentials and API keys. Notify us immediately if you suspect unauthorized access.

3. Acceptable Use

You agree not to:

Use the service for any illegal purpose
Attempt to gain unauthorized access to our systems
Interfere with or disrupt the service for other users
Reverse engineer, decompile, or disassemble the software except as permitted by law
Use the service to generate content that violates applicable laws

4. Intellectual Property

The BareMetalRT software, including its TCP transport layer, TensorRT-LLM integration, and web interface, is the property of Bare Metal AI, Inc. Open-source components are licensed under their respective licenses (Apache 2.0 for the TRT-LLM fork).

5. Models

LLM models available through our platform are provided by third parties (Microsoft, Mistral AI, Alibaba, etc.) under their own licenses. You are responsible for complying with each model's license terms. We do not claim ownership of any model weights. See our Third-Party Model Licenses & Attributions for the licenses governing each model family.

6. Privacy

Your chat conversations are processed locally on your GPU, AES-256 encrypted, and stored on your device. Bare Metal AI does not access, store, or transmit your chat content. See our Privacy Policy for details on what data we do collect.

7. Disclaimer

The service is provided "as is" without warranties of any kind. We do not guarantee uptime, accuracy of model outputs, or fitness for any particular purpose. LLM outputs may contain errors, biases, or hallucinations.

8. Limitation of Liability

To the maximum extent permitted by law, Bare Metal AI, Inc. shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the service.

9. Subscription, Billing & Refunds

Paid plans (Team and Enterprise) are sold on a per-seat subscription basis. Unless otherwise agreed in a written order form, subscriptions renew automatically each billing period (monthly or annually) until cancelled, and the payment method on file is charged in advance for each period. Fees are exclusive of applicable taxes, for which you are responsible. Except where required by law, payments are non-refundable, and cancellation takes effect at the end of the then-current billing period. We may change pricing or plan features with at least 30 days' notice to registered users; continued use after a change takes effect constitutes acceptance. Billing is handled by our payment processor (Stripe); see our Sub-processors list. The free Home plan carries no fees and no payment obligation.

10. Governing Law & Dispute Resolution

These terms are governed by the laws of the State of Delaware, United States, without regard to its conflict-of-laws rules. You and Bare Metal AI, Inc. agree to first attempt to resolve any dispute informally by contacting [email protected]. Any dispute not resolved informally shall be subject to the exclusive jurisdiction of the state and federal courts located in Delaware, and you consent to personal jurisdiction there. Nothing in this section prevents either party from seeking injunctive relief for misuse of intellectual property or confidential information.

11. Data Processing & Sub-processors

For the account, node, and usage data we process when you use the hosted service, our Privacy Policy governs our practices and our Sub-processors page lists the third parties involved. Enterprise customers who require a signed Data Processing Addendum (including EU Standard Contractual Clauses for international transfers) may review our Data Processing Addendum or request an executable copy at [email protected]. When the software runs offline or in air-gapped mode, none of this data is processed by us.

12. Changes

We may update these terms. Continued use of the service after changes constitutes acceptance. We will notify registered users of material changes via email.

13. Contact

Bare Metal AI, Inc.
[email protected]